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Explore the Rules That Govern Your Account

These Terms & Conditions set out the agreement between you and top sport when you open an account and access our lobby at topsport.my.

Binding upon account registrationGoverned by applicable Malaysian lawCovers Touch 'n Go, GrabPay, Boost dan FPX transactionsSubject to change with prior noticeEffective from the date you open your account

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Browse the Full Scope of These Terms

top sport Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By continuing to use top sport, you confirm that you have read, understood and agreed to every clause in these Terms & Conditions. The agreement covers all activity on your account — deposits processed through Touch 'n Go, GrabPay, Boost dan FPX or FPX bank transfers,

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withdrawals, wagering activity and communications. Where any provision is found unenforceable under Malaysian law, the remaining clauses stay in full effect. top sport reserves the right to amend these Terms & Conditions at any time; we will notify you via your registered email address or an
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on-screen notice before changes take effect. Your continued use of the platform after that notice constitutes acceptance of the revised terms. Access and eligibility remain conditional on local law and are available only where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS ENQUIRY CHANNELS

Switch to a Support Channel for Clarification

If any clause in these Terms & Conditions is unclear or you believe a decision affecting your account has not been applied correctly, our support team is here to help. Reach out through the channels below — we handle terms-related queries seven days a week. Players in Petaling Jaya and across Malaysia can expect a first response within a few hours during standard operating hours.

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Live Chat

Start a live-chat session directly from the topsport.my footer. A support agent will walk through the relevant clause with you and confirm the outcome in writing within the chat transcript.

Email Support

Send a detailed account-terms query to our support email address. Include your registered account username and the specific clause reference so we can respond with a precise written answer.

Help Centre

The topsport.my Help Centre hosts a searchable archive of Terms & Conditions clauses, amendment notices and policy documents so you can locate the relevant section without waiting for an agent.

HOW WE UPHOLD THESE TERMS

Open Your Account Knowing How We Handle Policy

These six points explain how top sport applies its Terms & Conditions in practice — from the moment you create an account to the way we retain your data and handle any…

Data Handling Under These Terms

We collect and store only the account data outlined in our Privacy Policy, which forms part of these Terms & Conditions. You may request a copy of your stored data by contacting our support team in writing at any time.

Cookie Use and Consent

Cookies on topsport.my are used strictly for session authentication, preference storage and analytics as described in these Terms & Conditions. You can adjust cookie permissions through your browser settings without affecting core account functionality.

Account Security Obligations

You are required to keep your login credentials confidential under these Terms & Conditions. Any unauthorised access to your account must be reported immediately; top sport is not liable for losses arising from credentials you have shared with a third party.

Transaction Record Retention

Deposit and withdrawal records — including Touch 'n Go, GrabPay, Boost dan FPX and FPX entries — are retained for a minimum period as required by applicable Malaysian regulations. You may access your own records through the account history section.

Amendment Notice Process

When we update these Terms & Conditions, we publish a revision notice on topsport.my and send an email to your registered address at least 72 hours before the changes take effect, giving you time to review before continuing.

How to Request Account Changes

To request account amendments — including name corrections, email updates or account closure — submit a written request through live chat or email. We will process and confirm the change within three to five business days.

Check the Answers to Common Terms Queries

These questions cover the clauses Malaysian account holders ask about most often. If your query is not addressed here, contact our support team directly through the channels listed above.

Anyone who opens an account at topsport.my is legally bound by these Terms & Conditions from the moment of registration. Continued use of the platform confirms ongoing acceptance, regardless of whether you have actively re-read the document.

We send an email to your registered address and display an on-screen notice at least 72 hours before any amendment takes effect. The updated document is always available at topsport.my/terms-conditions/ for you to review at any time.

Yes. Every transaction on your account — whether made via Touch 'n Go, GrabPay, Boost dan FPX or any other supported method — is subject to these Terms & Conditions in full, including dispute resolution and record-retention clauses.

Contact our support team within seven calendar days of the decision via live chat or email. Provide your account username and the specific clause you believe was applied incorrectly; we will issue a written response within three business days.

Yes. Submit a written data-access request through our support email. Under these Terms & Conditions, we are required to provide a copy of your stored account data within the timeframe specified by applicable Malaysian law.

Send a written account-closure request to our support team via live chat or email. We will process the request within three to five business days, settle any outstanding balance, and confirm closure to your registered email address.

Access and eligibility depend on local law and are available only where local law permits. If you access topsport.my from a jurisdiction where such services are restricted, these Terms & Conditions still apply to your account but access itself may be limited.

Explore the Rules That Govern Your Account

Switch to a Support Channel for Clarification

Live Chat

Email Support

Help Centre

Open Your Account Knowing How We Handle Policy

Data Handling Under These Terms

Cookie Use and Consent

Account Security Obligations

Transaction Record Retention

Amendment Notice Process

How to Request Account Changes

Check the Answers to Common Terms Queries

01 Who is bound by the top sport Terms & Conditions?

02 How will I be told about changes to the Terms & Conditions?

03 Do these Terms & Conditions cover all payment methods, including Touch 'n Go and GrabPay?

04 What happens if I disagree with a decision made under these Terms?

05 Can I request a copy of the data top sport holds on my account?

06 How do I close my account under these Terms & Conditions?

07 Are these Terms & Conditions enforceable if I access the site from outside Malaysia?

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